The terms, minus the legalese

Welcome to GYMS24. These Terms of Service ("Terms") govern your access to and use of the GYMS24 gym management software, website, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to these Terms, together with our Privacy Policy and Refund Policy. If you are using the Service on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use the Service. By using the Service, you represent that you meet these requirements. If you are registering on behalf of a gym or business, you confirm that you are authorised to do so.

3. Account Registration and Security

You must provide accurate, current, and complete information when creating an account. You are responsible for:

• Maintaining the confidentiality of your account credentials, including your password.
• All activity that occurs under your account, whether or not authorised by you.
• Promptly notifying us of any unauthorised use of your account or security breach.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are fraudulent, abusive, or unlawful.

4. Subscription and Billing

GYMS24 includes a 1-month free trial with full access to all features. After the trial period, the subscription is ₹499/month for up to 500 active members and all features.

• Fees are billed monthly in advance unless otherwise agreed.
• You authorise us (or our payment provider) to charge the payment method you provide.
• All fees are non-refundable except as set out in our Refund Policy.
• We may adjust pricing from time to time. We will notify you of any changes in advance, and continued use after the change constitutes acceptance.
• You are responsible for any applicable taxes in addition to the subscription fee.

5. Price Protection for Annual Plans

If we increase our subscription prices, existing customers who have purchased a full-year (annual) plan will continue to pay their current price for the entire duration of their paid annual period. In short, when prices go up, your rate is locked in for the whole year you have already paid for.

This price lock applies only to annual (full-year) plan buyers. Customers on a monthly plan are not protected in this way — a price increase may apply to a monthly plan from the start of the next billing cycle, with advance notice as set out in these Terms. If you wish to lock in your rate, you may upgrade to an annual plan at any time.

6. License and Use of the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term. You agree not to:

• Copy, modify, distribute, sell, or lease any part of the Service.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use the Service to build a competing product or service.
• Access the Service using automated means, bots, or scrapers without our permission.
• Transfer, sublicense, or share your account or access credentials with third parties.

7. Your Data and Content

You retain all rights to the data you enter into the Service, including your member records, attendance logs, and business information. You grant us a limited license to host, process, and store this data solely to provide and improve the Service. You are solely responsible for the accuracy, legality, and content of the data you submit. You confirm that you have the right to store and process any personal data you upload, including your members' information.

Confidentiality. Your gym's revenue data and member details are confidential. We will not disclose your revenue information, member records, or any business data you enter into the Service to any other entity or to anyone outside of GYMS24, except as necessary to operate the Service through our trusted service providers or as required by law.

Member photographs and image rights. You are solely responsible for any member photographs or images you upload to the Service, including obtaining all necessary consents, permissions, and authorisations from the individuals depicted, and for any applicable image, publicity, or privacy rights. GYMS24 bears no responsibility for, and shall have no liability in connection with, the image rights or likeness of any person whose photograph or image is added to the Service by you.

8. Acceptable Use

You agree not to misuse the Service, including by:

• Attempting to access data not intended for you or another user's account.
• Disrupting, overloading, or interfering with the operation of the Service.
• Using the Service for any unlawful, harmful, or fraudulent purpose.
• Transmitting viruses, malware, or other harmful code.
• Sending unsolicited or unauthorised communications through the Service.

9. Intellectual Property

The Service, including its software, design, content, trademarks, logos, and documentation, is the property of GYMS24 or its licensors and is protected by applicable intellectual property laws. Except for the limited license granted in these Terms, you have no rights in or to the Service or its intellectual property. The "GYMS24" name and logo are our trademarks and may not be used without our prior written permission.

10. Third-Party Services and Integrations

The Service may integrate with or rely on third-party services, including WhatsApp (for messaging), payment processors (for billing), and analytics providers. These third parties have their own terms and privacy policies, which you should review. We are not responsible for the actions, content, or policies of these third-party services.

11. Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

In no event shall GYMS24, its officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service. Our total aggregate liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless GYMS24 and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

You may stop using the Service and cancel your subscription at any time in accordance with our Refund Policy. We may suspend or terminate your access to the Service, in whole or in part, if you breach these Terms or if we reasonably believe continued access would create legal or operational risk. Upon termination, your right to use the Service ceases, and we may delete your data in accordance with our data retention practices.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you by email or within the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of India. You agree to first attempt to resolve any dispute informally by contacting us, and that any formal proceedings shall be brought within one (1) year of the cause of action.

16. Severability and Waiver

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

17. Contact

For questions about these Terms, please contact us:

• By phone: +91 76786 79983
• By email: hello@gyms24.in